This privacy policy sets out how **Virtual Tours** uses and protects any information that you give **Virtual Tours** when you use this website.
**Virtual Tours** is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
**Virtual Tours** may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2010.
## What We Collect
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
## What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
- We may use the information to customise the website according to your interests.
## Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
## How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
We use traffic log cookies to identify which pages are being used. This helps us analyses data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
## Analytics & Tracking
When you visit our website, we use a lightweight tracking script hosted on our analytics platform to collect:
- **Pages visited** — URL paths you view
- **Referring website** — where you came from (e.g. Google, social media, direct)
- **Link clicks** — which links you click on our site and where they lead
- **Browser type** — user-agent string for analytics purposes only
We do **not** collect names, email addresses, IP addresses, or any personally identifiable information through this tracking.
**Purpose**: This data helps us understand which pages are most useful to visitors and improve the site. All tracking is anonymous.
**Legal Basis (GDPR)**: Legitimate interest. No personal data is sold or shared.
**Data Storage**: Vercel Inc. (US) + Google BigQuery (US) — both certified under EU-US Data Privacy Framework. Data retained 12 months then deleted.
**Your Rights**: Opt out (disable JavaScript), access your data, or request erasure via the contact email below.
## Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
## Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to:
**Virtual Tours**
51 Mckenzie Street, St Lucia, Kwa-Zulu Natal, South Africa
**Email**: [email protected]
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
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*Last updated: August 2026*